Shipping and Delivery
Local Delivery
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Free Delivery: Enjoy free delivery on orders totaling S$150 or more placed in a single order to one location within Singapore.
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Delivery Fee: For orders below S$150, a flat fee of S$5 applies.
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Dispatch: Orders with available stock will be shipped within 1–3 working days.
Overseas Shipping
For overseas shipping inquiries, please contact us at webadmin@intero-inc.com for advice on the specific shipping rates and arrangements.
Shipping Preparation & Delivery Time
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Order Processing: Upon receiving full payment, we will begin preparing your order for shipping.
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In-Stock Items: If the items purchased are in stock, delivery is typically made within 5 working days (excluding Saturdays and Sundays).
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Out-of-Stock Items: If any items are out of stock, our customer service team will contact you directly.
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Delivery Commitment: Intero Enterprise Pte. Ltd. will use reasonable efforts to deliver your order within the stated timeframe; however, we cannot guarantee delivery within this period due to circumstances beyond our control.
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Delayed Delivery: If your order has not arrived within the estimated delivery timeframe, please contact us at +65 64581938 or webadmin@intero-inc.com.
Payment
Payments for online purchases are accepted via the following methods:
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PayPal
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Atome
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ShopBack
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PayNow
Proof of Delivery
Your order is considered delivered once we receive the authorized courier’s delivery acknowledgement of receipt.
Amendments to Shipping and Delivery Policy
We reserve the right to amend our shipping and delivery policy at any time, with or without prior notice.